We Are Hiring | Ode Auto Repair & Tire
1

Very slow and lazy been waiting for tires for an HOUR IN A HALF POOR SERVICE YOU DONT EVEN HEAR THEM WORKING ON ANYTHING THIS IS BEYOND CRAZY

Good Afternoon Lauren, I do not see you in my system as a customer, however I believe you came here with your mother, Charleeta. I am very sorry you feel that way. I wish you would have said something to me in person. Had you given me that opportunity instead of posting a baseless negative review. I would have been able to make you aware that our tire equipment and balancers are in the very far and opposite corners of our building and you will never be able to hear them going from our waiting room. We also told your mother that her set of tires would take approx. 1hr to complete once started. This is above average for the industry standard to successfully complete the installation of 4 new tires. We also informed her when she arrived that she had one customer in front of her that the technician was finishing up on and that he had about 15min left before completion. So I do apologize for any inconvenience you may have occurred due to the wait. However, taking into account the 15 min we needed to complete the job before you. I am completely satisfied with the the 1hr 20 to 1hr 30 min total time frame from arrival that it took to complete your services following all procedures to insure a great quality un-rushed job, I'm unsure if maybe you were not aware of the services your mother came in for or of the time we explained to her it would take to complete since she was the customer. If you have any questions or we can help you with anything in the future please do not hesitate to ask.

- Ode Auto Repair & Tire
5

Thank you for your professionalism and timely service!

5

Everyone was very friendly and they were quick to take care of me. Will definitely go back for anything I need done.

5

Very honest place, always feel like nothing is ever pushed to get fixed. They are upfront about everything and repairs are always done on time Very courteous and professional staff. Would recommend to everyone

5

Completed all services required .

Thank you for bringing your vehicle into us to have it serviced Rhonda. We are glad to hear that you had a great experience and we hope to see you again.

- Ode Auto Repair & Tire
5

As always, they were kind and accommodating. I honestly don't want to go anywhere else. Good people. Good work.

We appreciate your loyalty and we're more than happy to have been able to make accommodations for you. Thank you for sharing this wonderful feedback with us Valerie. If you ever need anything, feel free to reach out!

- Ode Auto Repair & Tire
4

Bubble on side of my daughters tire was diagnosed over the phone. Didnt send pics but Tawny says shes been around and new it had to be replaced??? Guess tires cant be defective ever??? These 4 tires were bought from Ode this past Jan. 2024. My daughter needed to get herself to school so i bought another tire snd just like the first set i bought, i was not asked about road hazard insurance on the one i just got 10/15.

5

We love the 5-star rating! If you ever need our help with future auto repairs, please don't hesitate to reach out. Thank you Paul!

- Ode Auto Repair & Tire
5

Friendly and efficient!! Very pleased with the service they provided and that they worked with me to ensure that I would have my car by the time I needed to pick up my kids from school. Highly recommend

Thank you for the positive feedback Amy! We're delighted to hear that you were pleased with our service and that we could accommodate your schedule. We appreciate your recommendation and look forward to seeing you again in the future.

- Ode Auto Repair & Tire
5

The Warren Ode Auto Repair and Tire store was very accommodating and did a great service.

Thank you for your amazing review Oronde! We're delighted to hear that you had a great experience with us. If you ever need any more auto repairs or tire services, don't hesitate to reach out. We appreciate your feedback!

- Ode Auto Repair & Tire
23830 Groesbeck Highway Warren, MI, 48089 (586) 774-4400
Ode Auto Repair & Tire is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ode Auto Repair & Tire (586) 774-4400 if you have any issues in accessing any area of our website.