Reviews

I appreciate the customer service at this shop. I will use them again for my service needs

I took my Escape in about a week and a half ago. I had a couple concerns for my vehicle that they checked out. They found the problems and quoted it out. We discussed pricing and what needed to be done. Once they started working on my vehicle we ran into a problem that needed attention and they called to discuss it first. So we moved some things around and pushed off some not so dire repairs to fix the main issue. I will say I kinda knew the problem was there, but not how bad. They went above and beyond to fix it and discuss pricing indepth. They weren't pushy or rude. They were straight to the point. Was it pricey for some of the things... meh. I won't say they were the cheapest, but having a good mechanic and someone knowledge, is important, in my eyes anyway. Plus it saved my husband some frustration and time lol. I would recommend Ode to anyone. I will also be back to fix a few other issues. They had my car for 3 days and I did rent a vehicle through the rent a wreck.

As always, good service & great workmanship.

Darin and Jennifer are super down to earth. They work with you. 10/10 recommend!!! Treat you like family.

Ode always provided exceptional service. They are the Gold ⭐️ Standard.

Everyone was so nice from the phone call setting up the appt to the actual appt. Jen and the manager made sure my trailer was taken care of properly. The service deserves 10 stars and the price was economical.

I brought in a nice Ford Edge for a Pre purchase inspection that I was thinking about buying from a nearby dealership. The outside and interior looked great for a 12 year old car. They provided video of major problems with the AWD that needed to be totally redone. Would have cost over $6000 to repair if I bought the vehicle. They saved me from buying the wrong vehicle.

Have been going to Ode since Larry ran it and have known his son Darin for years ,since taking over the shop Darin has done a great job keeping the customer first attitude his father taught him. Armondo at the counter has big shoes to fill following Larry and Darin , from where I sit he's doing a great job he may be the heir apparent. Tommy in the shop has also been there for years and he fits right in . In the end I'll use Ode as long as thier doors are open. Honest,friendly, courteous service. If you're looking for a shop you can trust your search is over.