Warren Auto Repair

Best place ever to get car repairs done! Paul is an absolute gem! My car needed plenty of work but not once did I feel pressured to have any of it done. Paul was honest about what was most important (not the most expensive) and ultimately did 90% of the work in 1 day for a very reasonable price. Will definitely go back to finish the work & purchase my tires too! I'd recommend Ode to everyone!

When you read the review of how Larry believes in customer service and doing what's right you would think this was the best place in the world! But the son Darin customer service isn't all that great. I needed my strut compressed and it was under warranty. However my mechanic worked on the control arm (which doesn't mess with the strut at all) and the strut fell apart because of a bolt... so they said the warranty was void. Now don't get me wrong he did swap out the strut since it was warrantied (but I mean he should've right when my girl and I have spent almost $1500 there for car work) anyways he still charged me for a runner part and to compress the strut. So I said I have points on our rewards card, and this guy Darin tells me "oh we did you a favor so we have to get cash and you can't use your points for this because I have to pay the mechanic." And I'm like dude what the fuck?! Smh... so basically he tripped off $49 that I had in points when we've spent good money there over the years. Now that's what you call horrible customer service. Now don't get me wrong there's a few good people there, Paul, Janine, and Nick... but they don't matter when the owner/co-owner has horrible customer service. Can't wait to spend up this $56 in points and we'll never come there again.

Barely got our car to their location which was about a half mile up the road. We were at their mercy pretty much the day before the 4th. Dropped off around 2pm hoping to hear back within an hour or two about the issue...4 hours later (right before they closed)..as we wasted our whole day waiting to hear of what to do next...they called to say they needed to keep it until the next business day (2 days later). I don't appreciate when car places blow smoke up your a** about why they do the stupid stuff they do?! But, 4 hours to charge a battery so you can figure out what is wrong with a car is unbelievable and honestly a really pathetic excuse for keeping a person waiting without a car. I guess the best part is they actually had it done promptly 'the next business day' and without gouging us on the price too much, well maybe just a bit...$150 for labor on a job that should take 1/2hr...must have been that battery charging ordeal. I think we still could have gotten it done cheaper but, again, we were at their mercy because the car only made it up the road. Additionally, is it normal to get a car back with any 'check engine' or whatnot lights on?? One would think this would be addressed and/or simply reset upon completion of work. It's quite possible the fact that the car shut down set off random sensors. The lady told me they didn't check that issue because the car came in with that light on...well no crap...the car died upon drop off. What in the utter hell??

Ode was extremely helpful and took great care of me! I had the unfortunate event of my tire popping on the freeway one evening after work. My insurance only covered a tow truck to take me within 5 miles of where I was at. I looked it up in my GPS and Ode was second closest to a Bell Tire. First, it was almost 6pm when my tire popped so most tire stores were closing soon. Ode stays open until 8pm! I called them and I called Bell tire to get price quotes while I waited for the tow truck. Both places didn't carry my tire and needed to special order it. Bell Tire quoted me for $70 MORE than Ode. Crazy difference!! Once dropping my car off there, the woman at the desk was super friendly and accommodating. They told me they would call me when it was ready. By lunch time the next day it was all set and ready to go! I picked it up and the tire looked great. Ode was friendly, fast, and the price was right. If I ever have any other issues ill be back!

Been going here for 10 years. It's a pretty nice place

I love Olde auto repair, everyone is so friendly and the customer service is excellent.

Took car in for oil change, started having electrical problems, over charged for repair, then broke right turn signal spring when putting steering column back together and wanted to charge us $130 to repair. Only offered to repair for free when threatened to call attorney general. Don't go here if you want to keep your car running.